Transition From WageWorks to ConnectYourCare

To enable benefit enhancements, improve efficiency, and provide a better experience for you, ConnectYourCare (CYC) will replace WageWorks as the administrator for some benefits, effective January 1, 2020.

Here’s what you need to know and do.

Health Savings Account (HSA)

You have the option to transfer your current HSA balance to CYC or to keep it at HSA Bank with access through WageWorks. If you will be enrolled in a CDHP medical plan with an HSA for 2020, you will have a new HSA through CYC.

LightbulbWhat You Need to Know

  • Your new CYC HSA will be available beginning January 1. Your 2020 contributions and Lam’s contributions will go to your CYC HSA account.
  • You will have access to Lam’s full-year HSA contribution ($1,300 individual or $2,600 family) beginning January 1. (Previously, you only had access to the Lam contributions when the funds were deposited each pay period throughout the year.)
  • Your current HSA through WageWorks is held at HSA Bank.
  • You may keep your current HSA balance at HSA Bank or transfer it to CYC.
    • If you keep your account at HSA Bank, you may continue to use your WageWorks HSA card or submit reimbursement requests through WageWorks for that account. You will pay a $4.45 monthly service fee to maintain the account.
    • If you consent to a transfer of your account balance to CYC, there will be a transition period of about two weeks in January when those previous HSA funds are not available.
    • For help deciding, review the HSA Transfer Decision Guide–Cash Only [PDF] or HSA Transfer Decision Guide–Investment Accounts [PDF].

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If You Decide to Transfer Your Current HSA Balance to CYC

  • You must act during Open Enrollment (October 28–November 10) to give your consent to have your account balance automatically transferred from HSA Bank to CYC.
    • From the PlanSource Open Enrollment site, click the link for the “HSA Transfer Consent Form” and select the button on the online form for “I agree to close my HSA Bank HSA and to transfer my funds to my CYC HSA."
  • If you have HSA funds in an investment account, you will need to liquidate the investments—that is, return them to your cash HSA Bank account—no later than December 18 to enable the account transfer to CYC. Note: In California and New Jersey, you will owe state taxes on any investment earnings when you liquidate the account.
    • If you do not liquidate your investments by December 18, HSA Bank will liquidate the investments and close your investment account on your behalf.
  • Stop using your WageWorks HSA card December 31. You’ll receive a new HSA payment card from CYC in December to begin using January 1.
  • Beginning January 1, submit any 2019 or 2020 requests for reimbursement to CYC, not WageWorks.
  • Access your CYC HSA at connectyourcare/lamresearch beginning January 1.

If You Decide to Keep Your Current HSA Balance at HSA Bank

  • During Open Enrollment (October 28–November 10), opt out of the account transfer from HSA Bank to CYC.
    • From the PlanSource Open Enrollment site, click the link for the “HSA Transfer Consent Form” and select the button on the online form for “I do not want to close my HSA Bank HSA or transfer my funds to my CYC HSA.”
  • Continue using your WageWorks HSA card for eligible expenses, or submit requests for reimbursement through WageWorks.
  • Continue to access your account through WageWorks. A $4.45 service fee will be deducted from your account each month.
  • Access your CYC HSA at connectyourcare/lamresearch beginning January 1.

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3 Reasons to Transfer Your HSA Balance to CYC Now

  1. Avoid the $4.45 monthly service fee at HSA Bank.
  2. Have just one HSA instead of two.
  3. No account closing fee (which you will pay if you transfer your HSA in the future).

Health Care Flexible Spending Account (FSA)

LightbulbWhat You Need to Know

Effective January 1, 2020, ConnectYourCare will take over all administration for Lam Health Care FSAs, including any unreimbursed claims from 2019.

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  • If you want to have a Health Care FSA in 2020, you must enroll during Open Enrollment (October 28–November 10) on the PlanSource site.
  • Until December 31, continue to use your WageWorks FSA payment card or submit claims to WageWorks.
  • Stop using your WageWorks FSA payment card December 31.
  • Beginning January 1, submit any unreimbursed 2019 FSA claims to CYC—not WageWorks—no later than 8:59 p.m. PT March 31, 2020. There will be a processing delay of approximately two weeks in January while your remaining balance information is transferred to CYC.
  • You’ll receive a new FSA payment card from CYC in December. Use it (or submit reimbursement claims to CYC) for any FSA-eligible expenses in 2020.

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Dependent Care Flexible Spending Account (FSA)

LightbulbWhat You Need to Know

Effective January 1, 2020, ConnectYourCare will take over all administration for Lam Dependent Care FSAs, including any unreimbursed claims from 2019.

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  • If you want to have a Dependent Care FSA in 2020, you must enroll during Open Enrollment (October 28–November 10) on the PlanSource site.
  • Until December 31, continue to submit claims to WageWorks.
  • Beginning January 1, submit any unreimbursed 2019 FSA claims to CYC—not WageWorks—no later than 8:59 p.m. PT March 31, 2020. There will be a processing delay of approximately two weeks in January while your remaining balance information is transferred to CYC.
  • Submit reimbursement claims to CYC for any FSA-eligible expenses in 2020.

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Lifestyle Account (Previously Fitness Reimbursement)

LightbulbWhat You Need to Know

Beginning in January, Lam is enhancing this benefit. Instead of reimbursing only expenses related to physical fitness, the new program for 2020 will reimburse a variety of expenses that contribute to your life.

In addition, Lam is increasing the total annual reimbursement from $300 to $500.

The new CYC Lifestyle Account may be used for these expenses in 2020:

  • Fitness
  • Financial planning
  • Adult education
  • Student loan payment
  • College admissions prep

ClipboardWhat You Need to Do

  • Until December 31, continue to submit fitness reimbursement claims to WageWorks.
  • Beginning January 1, submit any unreimbursed 2019 fitness reimbursement claims to CYC—not WageWorks—no later than 8:59 p.m. PT January 31, 2020.
  • Use your new CYC Lifestyle Account for up to $500 in eligible expenses related to fitness, financial planning, and education in 2020.

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Commuter Benefits

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  • If you use the commuter benefit, your automatic monthly orders with WageWorks will end with the December 2019 benefit.
  • Lam will continue to contribute 50%—up to $120 per month beginning in January 2020—toward your public transit and parking costs.

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  • Just as you did with WageWorks, you’ll need to place your commuter order with CYC by 8:59 p.m. PT on the 10th of each month for the following month. 
  • To receive commuter benefits in January 2020, you will need to register and place your commuter order with CYC no later than 8:59 p.m. PT December 10. The CYC portal will be available in early November.
  • You can set up a recurring monthly order with CYC.

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BookWhere to Learn More

Continue to check this page for the latest information and steps you need to take to use these programs.​

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