As information continues to unfold about the coronavirus, there’s something you can count on: Your Lam benefits provide the support you and your family need right now.  

On site or remote?

In either case, the Return-to-Workplace FAQs have details on time away, child care, and other benefits you may need right now.


At-home test kits

In accordance with current federal requirements, you can get up to eight over-the counter (OTC) COVID-19 antigen tests each month for each covered family member at no cost through your Lam medical plan. You do not need prior authorization or a prescription.

You can purchase OTC test kits online, at a pharmacy, or at other stores. In-network pharmacies will allow you to obtain tests with no copay, coinsurance, or deductible at the point of sale. Anthem members can find a network pharmacy on the CVS Caremark site. Kaiser members can find participating retail pharmacies and instructions on

If you pay for an OTC test, be sure to keep your receipt and the UPC or QR code from the test kit package so you can be reimbursed.

How to claim reimbursement

If you pay for a test kit in a store or online, follow these instructions to be reimbursed by your medical plan. Your plan will cover either the full cost or $12 per test—whichever amount is lower. A kit with two tests will be counted and reimbursed as two tests.

Eligible test kits are rapid antigen home tests for COVID-19 that have been authorized for emergency use by the FDA

By submitting a claim for reimbursement, you are attesting that the at-home COVID-19 test was purchased for use by a covered family member, is not for employment purposes unless required by state law, will not be reimbursed by another source, and is not for resale.


Log in to, go to Claims & Payment, and choose Submit a Claim. Be prepared to upload a copy of your receipt.


Go to Coverage & Costs on, log in, and select Submit a medical claim.

The claim must include:

  • The itemized purchase receipt documenting the name of the test, the date of purchase, the price, the quantity of tests, and some evidence of your payment.
  • The UPC or QR code, cut out of the packaging, for the at-home COVID-19 test. If you are submitting online, cut out the code and submit a picture of it. If you are submitting a paper claim by mail, only mail in the UPC or QR code and not the entire package.

Free test kits from the government

The federal government has set up this website that allows each household to order four at-home tests through the USPS at no cost.

Back to top

If you need medical care

  • Call before going for care. To help ensure you get the right care and limit unnecessary exposure to others, the best thing to do is call your doctor before you go. Kaiser members can call the number on the back of your ID card.
  • Use telemedicine to connect with a doctor by video or phone from anywhere and avoid going to the doctor’s office.
    • Anthem members: Use LiveHealth Online.
    • Kaiser members: Call the number on the back of your ID card and ask about a video or phone consultation.
  • Get tested if necessary. If a doctor determines you should be tested for COVID-19, the diagnostic test cost will be covered in full through Anthem or Kaiser. In addition, any necessary follow-up care for a member diagnosed with COVID-19 will be covered in full without any deductible, copay, or cost sharing.

Back to top

If you’re interested in the vaccine

The news that COVID-19 vaccines are rolling out has come as a great relief to many people. But figuring out when and how you and your loved ones can get vaccinated can be confusing. 

Here are some things to know about the vaccine rollout, and some resources that offer the latest information.

Distribution: The federal government is leading the effort to distribute the vaccines, and it will take many months to manufacture and ship enough vaccines to meet demand. The Centers for Disease Control and Prevention (CDC) is providing guidance on who should get the vaccine first.

Prioritization: Each state sets the vaccination rules for that state. They generally follow the CDC guidelines, but there are some differences, and some states are further along than others in implementing their plans. Visit your state’s vaccine website to learn about the plan where you live. Many states and counties include the option to sign up for updates or reminders when it’s your turn.

Alabama Kentucky North Dakota
Alaska Louisiana Ohio
Arizona Maine Oklahoma
Arkansas Maryland Oregon
California Massachusetts Pennsylvania
Colorado Michigan Rhode Island
Connecticut Minnesota South Carolina
Delaware Mississippi South Dakota
District of Columbia Missouri Tennessee
Florida Montana Texas
Georgia Nebraska Utah
Hawaii Nevada Vermont
Idaho New Hampshire Virginia
Illinois New Jersey Washington
Indiana New Mexico West Virginia
Iowa New York Wisconsin
Kansas North Carolina Wyoming

Availability: Even if you are eligible for the vaccine according to your state’s plan, it still may take a while before you can get your shot. There simply are not enough vaccine doses to go around, yet. Still, you may have more than one option, since the shots are being given by doctors’ offices, hospitals, pharmacies, and public health organizations. Try looking for another source (e.g., a pharmacy, a facility in a nearby town, a One Medical location) if your first option is not immediately available.

Cost: There is no cost to receive a COVID-19 vaccination.

FAQs: Have questions about how the vaccines work, or how effective they are? Kaiser has provided quick answers to some of the most common questions. A longer list of FAQs is available from International SOS (log in with Lam member number 11BCMA000059).

Priority for essential manufacturing employees: Depending on your role, you may be designated as an essential worker in a manufacturing facility, which could mean a higher vaccine priority under your state’s plan. If you have not been notified that you qualify for this priority, and you think you are eligible, talk to your manager. You may need to bring a letter from Lam to receive your shot. 

Lam workplace vaccination policies: At this time, Lam does not have any policies about whether any employees need to be vaccinated to come to the workplace. You will be notified about any policies that are adopted in the future.

Continuing to stay safe: Public health officials have consistently said that we all must continue to fight the spread of the coronavirus, even after receiving the vaccine. This means continuing to wear a mask, wash your hands often, and maintain physical distance from people outside your household.

Back to top

If you’re feeling stressed

Back to top

If you need backup care

Need child care so you can work? With, you have access to a network of in-home and in-center care options with a low copay.

In response to COVID-19, Lam has partnered with to expand access this year:

  • If a caregiver in the network is not available, you can use another provider (including a family member, friend, neighbor, or babysitter).
  • The maximum number of care days has been increased from 10 to 20.

Back to “school”

Whether they’re at home or in a classroom, help your kids get the most from their learning opportunities.


Back to top

If you’ll miss work

If you’re sick

If you’re in quarantine

If you’re caring for others

If you’re working from home

These Live Well resources can help you stay fit while you’re staying close to home. 

  • Virgin Pulse: Find personalized support for your well-being, guided meditations, tips for healthy living, and healthy habit challenges on Lam’s well-being platform. To get started, join Virgin Pulse, then download the Virgin Pulse app to your mobile device.
  • Daily workout ideas: Visit the Live Well Yammer page for workout routines and videos that’ll get you moving.
  • Virtual fitness expert: Need some extra motivation? Or a personalized, at-home workout program that’s tailored to your individual needs? To register and schedule a 1:1 appointment with a fitness pro, email the Live Well Fitness Center.
  • Exercise class workout routines: Missing your regular group fitness class? Now you can receive the class workout routines by email each week. Just sign up to receive your at-home workout routine for your choice of classes: 
    • C27: A whole-body workout featuring a combination of cardio and compound movements broken into seven-minute intervals.
    • Sculpt solutions: A head-to-toe toning routine that works every muscle in your body, using bodyweight exercises.
    • Metabolic burn: Interval training, combining high repetitions with low weights, for muscular endurance training. Includes plenty of speed and agility drills.
    • Kickboxing: Intervals of shadow boxing combined with high-intensity bodyweight exercises.
    • Yoga: A series of breathing, stretching, and balancing exercises to increase flexibility and energy.

Back to top