Preventive and routine medical care are covered by your Lam medical plan—with no cost to you for preventive care.

Preventive vs. diagnostic care

Preventive care is an important step toward maintaining good health. Think of it as an early warning system: Regular checkups—including age-appropriate tests and procedures—can alert your doctor if you’re at risk for disease. And with early detection and intervention, preventive care can help keep minor issues from becoming serious problems. 

Preventive care and some preventive prescription medications are available at no cost to you. 

Diagnostic care is available when you’re not feeling well or are showing signs that your health status is changing. When you visit your doctor for diagnosis and treatment, you’ll pay your share of the cost through your plan’s deductible, copay, or coinsurance.

Note the difference

You get free preventive care—like checkups and routine lab tests—when you’re symptom-free. You pay for diagnostic care when your doctor analyzes and treats your symptoms.

Learn More

Where to get care

When you or your covered family members need an annual physical, other preventive care services, or treatment for a non-life-threatening illness or injury, contact your doctor.  

Anthem members: You can learn more about preventive care services and the preventive prescription medications available to you at no cost on the Anthem website. To find a doctor, scroll to Health Resources > Find Care

Kaiser members: You’ll find information about preventive care on the Kaiser California or Kaiser Oregon/Washington website. For help accessing the care you need, you can also call the number on the back of your ID card.


You can visit with a board-certified doctor via your smartphone, tablet, or computer. Visit the Telemedicine page to learn more.